Privacy Policy — Unique Custom Boxes UK
Unique Custom Boxes UK is a custom packaging and box-printing company based in the United Kingdom. This Privacy Policy explains how we collect, store, use, and safeguard personal data when customers request packaging quotes, place orders, submit artwork, or browse our website. Our practices follow the UK GDPR, the Data Protection Act 2018, and industry standards commonly used in the UK printing and packaging sector.
What This Privacy Policy Covers
This policy describes:
- What personal data we collect when customers order custom boxes, printed packaging, or request design help
- How our website processes user interactions, cookies, and quote submissions
- Why packaging companies need certain data (dimensions, artwork, shipping details)
- How long we keep records related to packaging manufacturing
- The rights customers have under UK privacy law
This policy applies to all users of uniquecustomboxes.co.uk, including UK businesses, e-commerce sellers, and brand owners exploring custom packaging options.
Types of Data We Collect
To deliver custom packaging services, we handle different categories of data. Each category is relevant to our operational workflow (quotation → design → production → dispatch).
Customer Identity Data
- Full name
- Company name
- Business or billing address
- Contact email
- Phone number
Packaging & Order-Related Data
Information necessary for manufacturing custom boxes, such as:
- Box dimensions, styles, and material preferences
- CMYK artwork, logos, and design files
- Quantity requirements
- Shipping information
- Project notes provided in quote forms or emails
Website & Technical Data
Collected automatically for site performance and security:
- IP address
- Device type
- Browser version
- Pages visited
- Session behaviour
- Cookies and tracking pixels
Payment Data
We do not store card details. Payments are processed securely through third parties.
Why We Collect This Data — Purpose & Context
To Provide Packaging Quotes
We use customer inputs to calculate:
- Material cost
- Printing requirements
- Production timelines
- Shipping charges
To Deliver Custom Packaging Orders
Identity + address data is essential for:
- Production specifications
- Artwork proofing
- Shipping coordination
- Order tracking
Data Storage & Security
We use encrypted servers, restricted access, secure artwork handling, and follow UK data protection standards.
Who We Share Data With
- Printing partners
- Couriers
- Payment processors
- IT and security providers
Cookies & Tracking
We use cookies for improving UX, tracking packaging interests, and analysing website performance.
Data Retention
- Orders & invoices: up to 6 years
- Enquiries: 12–24 months
- Artwork: deleted after job unless requested
- Marketing: until unsubscribed
Your Rights Under UK GDPR
You may request access, correction, deletion, restriction, or data portability. Contact: info@uniquecustomboxes.co.uk
External Links
We are not responsible for external websites linked from our site.
Updates to This Policy
Policy may be updated to stay compliant with UK regulations.
Contact Information
Unique Custom Boxes UK Email: info@uniquecustomboxes.co.uk Website: uniquecustomboxes.co.uk
